Refund/Rollover Policy

Q: What is your refund policy?

A: Sorry, but we do not offer refunds. Can’t make it this year? See below for membership rollover options.

Q: What if I buy a membership but can’t make it to FenCon this year?

A: If you notify us at members@fencon.org at least two full weeks before FenCon starts (i.e., by Friday, February 9) then we will directly transfer your membership to the following year. We do not issue refunds for memberships.

If you don’t notify us and you had a Regular attending membership, then were sorry, but there are no refunds or rollovers.

If you don’t notify us and you had a Friend of the Fen membership, then we will rollover your membership to the following year at the regular level. (Any Regular member may upgrade to Friend of the Fen before February 1st for the standard conversion rate, currently $20, by purchasing the upgrade from our registration site. Which hey, you’re here now, so why not?) Why does a Friend of the fen get the automatic rollover? It’s one of the extra benefits of that level of membership. If you have any more questions about memberships, please ask us.